Guide for Creatorsbeta
- 1. Introduction
- 2. How to Start Selling
- 3. Publish on Marketplace
- 4. Plans and Pricing
- 5. Billing Cycle and Payouts
- 6. Handling Products (Websites)
- 7. Customer List
- 8. Changing Your Account Information
- 9. Customer Support
- 10. Providing Your Website to the Customer
- # Are your services related with selling WordPress themes/plugins?
- # What is Ready-Made WordpPress site?
- # What are the differences between Ready-Made WordPress site and common WordPress theme?
- # Will I be able to make more profit than before? (Compared to other marketplaces)
- # How much does your service cost?
- How to start selling
- # What do I need to do to start selling?
- # How's the selling process done?
- # How is the product review process done?
- # If I make any changes on my product, will that affect the existing customer's website?
- # Can I add changes to my products after publishing them?
- # How can I integrate ReadyShip with my existing WordPress business?
- Themes, Plugins and Licenses
- # Can I use themes/plugins developed by someone else?
- # Will my plugins' settings and customizations work on the customer's site?
- # Can I use split licensed plugins/themes like the ones sold on ThemeForest or other marketplaces?
- # Are there any special requirements or limiations?
- Hosting & Domains
- # What are the specs of your hosting servers?
- # Can customers use their own domain? How do you handle domains?
- # Can the customer use FTP?
- # What about updates? Are WordPress core and themes/plugins going to be updated automatically?
- # Can the customer use SSH or change server configurations?
- Plans & Pricing
- # How is the selling price defined?
- # What's the minimum selling price?
- # If the minimum selling price is $59/month, how much will I get?
- # Can I change the selling price after I publish my products?
- # What are the differences between the three plans?
- # What kind of payment methods can the customer use?
- # Are there any additional paid options of the hosting service?
- Billing & Payouts
- # How will i get my payouts?
- # How are the billings scheduled?
- # What if the billing fails?
- Other Technical Questions
- # Can I use Multisite WordPress to manage my customers' websites?
- # How is the cloning done techincally?
- Is ReadyShip a marketplace? (Like ThemeForest?)
- What is your development roadmap?
- Can I only sell themes that I developed myself?
- Can I use any plugins?
- Will my plugin settings and customized settings work?
- How is WordPress updated?
- Can customers use their own domain names? How do you handle domain names?
- Can the seller provide his or her own support and services?
- I do not want to provide support if the customer changes the theme. How do I handle this?
- If there is a certified supporter program (customization services after the purchase), I want to join. Is there one?
- What about GPL?
- Can I sell plugins and themes that are under a split license?
Billing Cycle and Payouts
ReadyShip is not charging the creators so selling on ReadyShip is completely free. After the hosting fee is deducted from the amount paid by the customer, the rest (the price you set on top of our hosting fee) is transferred to the creator’s account.
Linking to a Payment Processor
Inorder to receive payouts from your website sales, you must link your account to a payment processor. ReadyShip currently uses the following payment processors:
Before you can start selling your websites, you must link your account to one of the above-mentioned payment processors.
Be aware that these payment processors are not available in all countries.
Please check in advance which payment processor can be used in your country.
|Payout Schedule||Within 21 days after the customer’s payment||Within 21 days after the customer’s payment|
Using Payoneer as a Payout Method
In order for us to be able to send your revenue to your Payoneer account, you will have to send us a payment request. So whenever we receive a payment from your customers, we will inform you about the details (like amount) via email so you can submit a payment request to our Payoneer account.
Billing Cycle for Customers
Customers can select monthly (every month) or annual (once every 12 months) billing cycle. Currently, we only accept payments by credit/debit cards. For this purpose we are using Stripe as a payment processor. Customers will be automatically charged from the second payment onward. Payment in advance is required for any period of use, and no refunds will be given for cancellations. However, all of our plans include a 30 days free trial period. The first payment will be done automatically after the trial period ends.
Example 1: For monthly payment period. If the first payment is made on 10th of January, the customer will be automatically charged on every 10th of every next month.
Example 2: For annual payment period. If the first payment is made on 10th of January, the customer will be automatically charged on 10th of January every next year.
In case of Billing Failure
In case of billing failure (for example insufficient funds, expired card, wrong card info), we will reattempt to charge the customer once every seven days for three times.
- Day of failed billing (Day 0).
- First billing reattempt (Day 7).
- Second billing reattempt (Day 14).
- Third billing reattempt (Day 21).
If each billing attempt fails, the customer is informed via email.
If the customer ends up not making the payment, their website instance will be temporarily suspended and therefore unavailable. If the customer doesn’t contact us the website will be deleted after 90 days of suspension.
The creator’s payout will be processed right after the customer makes a payment. Whether the customer pays monthly or annual subscription fee, you will be paid the entire amount owed to you from that payment.
The money will be transferred to your payout account. After that you can withdraw your money to your bank account.
PayPal transfer processing might take up to 21 days.
Payment Fees and Payout Amount
Your payout will be transferred to your payout account after Stripe transaction fee (3.6%), server fee and your payout service transaction fee are deducted from the selling price.
Checking Your Sales and Payout History
You can check your sales history on the Dasboard in your account. It contains the following information:
- Customers’ email addresses
- Plan Groups
- Subscription period (monthly or annual)
- Total payout
- Payout ammount processed